MANAGED PRINT SERVICES

WHY MANAGE PRINT?

Better control and visibility of your internal printing?

To reduce the number of service calls for print problems?

To increase print security and end user satisfaction?

All while reducing your overall print costs, which represent a huge proportion of overall operational budgets.

Optimisation

optimisation-icon

PRIMARY MPS

DEVICE CONSOLIDATION

VOLUME REDUCTION

SECURE FOLLOW YOUR PRINT

ITIL SERVICE ADOPTION

SERVICE AUTOMATION

TRANSPARENT CONTRACT

Evolution

evolution-icon

EXPANDED MPS

DOCUMENT AUTOMATION

/ MANAGEMENT

EXTERNAL PRINT

INTEGRATION

HOSTED SERVER

ENVIRONMENT

Integration

integration-icon

ENTERPRISE MPS

FIRST LEVEL

TECHNOLOGY HELPDESK

WIDER WORKPLACE

TECHNOLOGY SUPPORT

CONTENT AND

DATA INTEGRATION

A STEP BY STEP PROCESS TO REDUCING COSTS


1

ENGAGE

Evaluate

• Network discovery
• Location audit
• Key User interviews
• Workflow analysis
• IT discovery

2

DESIGN

Establish

• Solution design
• Solution analysis
• Carbon reports
• Proposal detail
• Internal policies

3

TEST

Verify

• POC
• Solution refinement
• Contract management
• Project planning
• End user communications 

4

INSTALLATION

Relationship

• Project management (PRINCE2)
• Training & education
• User Support
• Risk & issue management
• Project reporting

5

MANAGE

Partnership

• Installation survey & review
• Quarterly service reviews
• KPI analysis
• SLI attainment
• Continuous service improvement (ITIL)
• Service automation
• Trend analysis
• Fleet management
• Solution development


WHATEVER YOUR STARTING POINT
KITO IT MANAGED PRINT SOLUTIONS CAN HELP

A full discovery and audit,
Bespoke solution design,
Comprehensive Implementation Plan,
Designated Project Management, including: financial management,
communications withall stake holders and:
Performance monitoring and reporting to facilitate best practice customer management and continuous service improvement.